Study Strategy Development

Service Policies

1. Service Agreement: Each participant must sign the Service Contract before sessions can begin. The Service Contract is attached to the Booking Form. 2. Session Policy: No tutoring sessions will be conducted until all required contracts are signed. 3. Subject & Format: Tutoring is for nursing students and conducted online via Zoom. Links are sent at least 1 hour before each session. 4. Recordings: Sessions are recorded for quality and learning. One-on-one clients will have access to a copy after each session (accessible for 120 days). 5. Minors: A parent or guardian must be present during all sessions with minors. 6. Cancellations: 24-hour notice is required to cancel without charge. Late cancellations may be charged in full, except in emergencies. 7. Lateness: Clients arriving 15+ minutes late are considered a no-show and charged in full. Tutors who are late will compensate time or issue a refund. 8. Preparedness: Clients must come prepared with necessary materials and inform the tutor about any tools or systems involved. 9. No Guarantees: No promises are made regarding grades or outcomes. 10. Materials Use: All learning materials are the intellectual property of the tutor. They may not be shared, copied, or distributed. 11. Confidentiality: Clients agree not to share any session content or materials with others. 12. Legal Terms: The agreement is governed by California law. The tutor is an independent contractor and not liable for any grade-related outcomes. 13. By booking a session, clients acknowledge and accept these terms.